I've been taking my car to Motorhaus since 2013. From day 1, they were honest, reliable, and very knowledgeable about BMWs. They take their time and explain the issues very thoroughly. They take pictures of the mechanical components that are failing or in need of repair. They genuinely want you to know what is causing issues with the vehicle and be comfortable with repairs suggested. I get updates with all quotes texted and emailed to me with detailed notes. Customer service and quality of work is truly best in class. I wouldn't bring my vehicle anywhere else.