INTEGRITY, PRODUCT KNOWLEDGE, SERVICE, RELIABILITY, .........These are words not often used to describe repair shops. But those are only a few of the superlatives available to describe MotorHaus. This week we experienced a problem with our 2006 BMW 750i. I had a breakdown in Boca Raton and had to have the car towed to a local repair shop. The Shop put the vehicle on a diagnostic machine and diagnosed the problem. They soon called with an estimate of $7,500 to replace the entire transmission unit. I was shocked and prepared to sell the vehicle "as is" rather than deal with such an expensive repair. Instead of doing that, I called our "friends" at MotorHaus and immediately had the vehicle re-towed to West Palm Beach for Martin and his Team to take a look at. Martin called my son Jason about 30 minutes after receiving the vehicle and diagnosed the same issue as a crack in a small plastic piece that would cost $672 to repair. We approved the repair and Martin had the vehicle back on the road in less than 24 hours. Sounds unbelievable....... but it is true. We want to send our thanks to Martin and his Team for exemplifying the best qualities that a business can have. Honorability, Honesty, Product Knowledge, Service and Value. In our opinion, as customers who has experienced Martin's commitment to excellence firsthand, we are happy to say that we believe MotroHaus is definitely the "Best Repair Shop in Palm Beach County". Actually, we don't think that there is any better repair shop anywhere in the country. We are please to offer them our highest recommendation. Sincerely, Stuart Russo & Jason Russo and Family
We are so pleased to have had the opportunity to get you back on the road in a reasonable time with a reasonable price. Thank you for the glowing review and we look forward to seeing you again.